“My team hasn’t been meeting its targets. To make matters worse, morale is low and absences are increasing. I know we have a problem but I’m not quite sure how to approach it.“
“Capita partnered us in diagnosing and analysing our behaviours. Using psychometrics and tools specifically chosen for my team, they identified strengths and areas of concern. They then designed a series of team events where we all worked together to address the areas of concern and build on our strengths - morale improved and so did our performance."