Leadership development services

Capita offer a broad range of development interventions that are tailored to fit your needs. We have several styles of delivery depending on the challenge. These include:

Changing behaviours

Increasing knowledge and learning new skills are core to development, however sustainable improvement requires behavioural change. Our fully qualified business psychologists work with you to pinpoint the behaviours required to deliver organisational success. We develop innovative ways to embed these behaviours into the organisation’s culture for lasting change.

Action learning

This is a structured approach to developing individuals using “live” workplace issues. This group based service run by a facilitator fosters the sharing and development of ideas, problems and solutions resulting in action. In our experience this is a fast and effective means to accelerate individual and organisational development. Our facilitators provide facilitation of sets, as well as train and coach internal facilitators to deliver this growing service to clients.

Development centres

We design and deliver development centres for existing and emerging talent including graduates and future leaders. We partner with you using a blend of psychometrics, interviews and work simulation exercises. This helps you identify and develop your talent in a logical, unbiased and effective way. The process creates a journey of development for the individual through a series of challenges; individuals feel motivated and encouraged through performance feedback and action planning to build on their successes.

Facilitation

Our consultants provide facilitation of one-off meetings (e.g. strategy workshops or board events) as well as a series based on a programme of work (e.g. where a new team needs help focusing its meetings, our facilitators help the group form and become established). This helps you get the results you want when you want.

Leadership development

We design, deliver and evaluate leadership programmes that are engaging, integrated and have high validity. The key to creating successful leaders for your business is the incorporation of group, action and workplace learning, matched with support such as coaching and online learning portals.

Skills development

From specific master classes to more generic training workshops, we design and deliver interactive and engaging development events. Core to skills development is a safe environment in which to practice, gain feedback and receive support to transfer the skills back to the workplace. Our team works with you to ensure the right skills are in the right place to deliver success.

Team & Individual coaching

Our coaching services can be provided at any level within the organisation, right the way up to board level. Delivery can be face-to-face or over the telephone with online support. We carefully match the coach to the individual and use a variety of models and coaching styles to improve both team and individual performance.

Team development

We develop inspiring and practical solutions to strengthen team working for new, existing and virtual teams. These solutions are shaped and evaluated via in-depth team profiling. Our facilitators ensure outcomes add real value in the workplace through use of live, relevant issues.